Trackalot Support

Help with setup, widgets, exports, and backups.

For support, send a message to support@jason.fyi. Include your iPhone model, iOS version, and a short description of what happened.

Trackalot app icon

Quick start

  1. Create a folder for an area of life, such as Health, Pets, Work, or Routines.
  2. Add one or more trackers inside the folder.
  3. Tap a tracker row to log an event instantly.
  4. Open a tracker report to review charts, stats, streaks, and history.

Widgets

Trackalot includes Home Screen widgets for frequent one-tap logging. If a widget does not show recent trackers, open Trackalot once, confirm the tracker still exists, then edit the widget and choose the tracker again.

Export and backup

Use Settings to export CSV or JSON files, create a manual backup, or restore from a backup file. Keep backup files somewhere you trust before resetting or changing devices.

Troubleshooting

  • If a tracker is missing, check the selected folder filter on the Track tab.
  • If a widget is stale, remove it from the Home Screen and add it again.
  • If restore fails, confirm you selected a Trackalot backup file and not a CSV export.

Privacy

Trackalot stores user-created folders, trackers, and event entries on device using Apple system storage. The app does not require an account for core tracking. Export and backup files are created only when you start those actions.

Read the full Privacy Policy. For privacy or data questions, contact support@jason.fyi.